A few years ago — while working on a customer experience design project for the Institute of Applied Psychology — I discovered a different kind of 'CX' where I could apply my experience and skills to create positive impact for individuals by helping them to manage and reprogram their Cognitive Experiences.
At Headland Health I use a combination of psychotherapy techniques to help people (in particular men) to identify and reprogram negative patterns of thinking in order to realise mental wellbeing, performance and personal growth goals.
I have also written and illustrated "Choose Change" a simple book that helps people to overcome negativity and make 'better' decisions by changing what they choose and choosing what they change.